Terms of Service

Last updated: October 2026

Summary

One-N-Done is a social media management tool. You upload content, we post it to your connected platforms. You're responsible for your content. We're responsible for the tool working. Don't abuse it, don't spam, don't post anything illegal. Pretty simple.

1. Your Account

You must be 13 or older to use One-N-Done. You're responsible for keeping your account secure and for all activity under your account. Don't share your password. You agree to provide accurate information when creating your account and to update it as needed.

2. Your Content

• You own all content you upload.
• You're responsible for ensuring you have the right to post it, including all copyrights, trademarks, and other intellectual property rights.
• You're responsible for complying with each platform's terms (Instagram, X, Facebook, TikTok, YouTube, LinkedIn, Pinterest, Google Business Profile, Nextdoor, and any other connected platform).
• We may resize, crop, or reformat your content to fit each platform — that's the whole point.
• We don't claim ownership of your content.
• You grant us a limited license to process, format, and transmit your content solely for the purpose of posting it to your connected platforms.

3. Acceptable Use

You agree not to:

• Post illegal, hateful, or harmful content.
• Post content that infringes on any third party's intellectual property rights.
• Spam or harass people through connected platforms.
• Use One-N-Done to violate any platform's terms of service.
• Attempt to hack, disrupt, or overload the service.
• Resell or sublicense access to One-N-Done without permission.
• Use the service to spread malware or phishing links.
• Use the service to distribute content that violates any applicable local, state, national, or international law.
• Attempt to access another user's account or data.
• Use automated systems (bots, scrapers) to access One-N-Done outside of our official API.

Violations may result in account suspension or termination without refund.

4. Subscription & Billing

• One-N-Done offers four plans: Pro ($29/month), Team ($79/month), Business ($119/month), and Company ($249/month).
• 3-day free trial. No credit card required to start the trial.
• After the trial, you're billed monthly via Stripe until you cancel.
• You can cancel anytime from the billing page or Stripe customer portal.
• Refunds are handled case-by-case — email onendonesupport@gmail.com.
• We may change pricing with 30 days' notice. Existing subscribers keep their current rate until the next billing cycle.
• All payments are processed by Stripe. We don't store your full card number.
• AI caption generation limits: Free trial (3 captions), Pro (25/month), Team (100/month), Business (500/month), Company (unlimited). Unused captions don't roll over.

5. Platform Connections

When you connect social media accounts, you authorize us to post on your behalf. We only post what you tell us to post. We don't read your DMs, access your contacts, or do anything beyond posting content and reading engagement metrics. Each platform has its own terms — you're responsible for complying with them. We're not responsible for any platform suspending, restricting, or terminating your account on their platform.

6. Service Availability

We strive for 99.9% uptime but don't guarantee uninterrupted service. Maintenance, outages, and platform API changes may cause downtime. We're not liable for lost posts, lost revenue, or business interruption due to platform outages, API changes, or service downtime beyond our control.

7. Disclaimer of Warranties

One-N-Done is provided on an "as is" and "as available" basis. We make no warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or that the service will be uninterrupted, error-free, secure, or accurate. We don't warrant that posts will reach your audience, increase engagement, or produce any particular result. Your use of the service is at your sole risk.

8. Limitation of Liability

To the maximum extent permitted by law, One-N-Done and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, business interruption, or any other damages arising from your use of or inability to use the service. Our total aggregate liability for all claims arising from these terms or your use of the service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim, or $100, whichever is greater.

9. Indemnification

You agree to indemnify, defend, and hold harmless One-N-Done, its operators, employees, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising from: (a) your content posted through the service; (b) your violation of these terms; (c) your violation of any third party's rights, including intellectual property rights; (d) your violation of any connected platform's terms of service; or (e) your misuse of the service. We reserve the right to assume exclusive defense and control of any matter subject to indemnification, at your expense.

10. DMCA & Copyright Takedown Policy

We respect intellectual property rights. If you believe content posted through One-N-Done infringes your copyright, you may submit a DMCA takedown notice by emailing onendonesupport@gmail.com with: (a) identification of the copyrighted work; (b) identification of the infringing material; (c) your contact information; (d) a statement that you have a good faith belief the use is not authorized; and (e) a statement under penalty of perjury that the information is accurate and you are the copyright owner or authorized to act on their behalf. We will remove infringing content within 72 hours of a valid notice. Repeat infringers will have their accounts terminated.

11. Force Majeure

We're not liable for any delay or failure to perform due to causes beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, pandemics, government actions, labor disputes, power outages, internet service provider failures, or failures of third-party platforms or APIs.

12. Termination

You can delete your account anytime. We can suspend or terminate accounts that violate these terms. If we terminate your account for a violation, no refund. Upon termination, your content may be permanently deleted from our servers. We may also terminate or suspend access for any reason with 30 days' notice and a pro-rated refund for unused time.

13. Changes to Terms

We may update these terms at any time. We'll notify you by email for material changes. Continued use after changes means you accept the new terms. The "Last updated" date at the top reflects the most recent revision.

14. Governing Law

These terms are governed by the laws of the State of Idaho, United States. Any disputes will be resolved in the courts of Kootenai County, Idaho.

15. Class Action Waiver

You agree that any dispute resolution proceedings will be conducted on an individual basis and not as a class, consolidated, representative, or private attorney general action. You waive the right to participate in any class action proceeding against One-N-Done.

16. Severability

If any provision of these terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be severed and the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These terms constitute the entire agreement between you and One-N-Done regarding the use of the service and supersede all prior agreements. Our Privacy Policy is incorporated by reference. If any conflict exists between these terms and the Privacy Policy, these terms control regarding service use.

18. Contact

Questions about these terms? Email onendonesupport@gmail.com or visit our support page.

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